New Member

mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

i i just had a new member join my forum with the username

•B•

but when i try to look it up in the user admin management section it cant find the user. they have been activated but i think because of the dot things they have used the system cant find them which isnt too good as that mean i cant deactivate or delete them if i need too as i cant even look up their profile. they are on the member list and everything but. any help would be great thanks!

Mr Jepps Se · ForumWise Guru Joined: 07 Dec 2005 $ 36.35

In User Management, instead of inserting a username, use the adjacent feature to fish one from the list.
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mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

i have got one from the list but that only shows me their profile not their open profile for me to change things, deactivate or delete them. thats why i need to look up the username!

Mr Jepps Se · ForumWise Guru Joined: 07 Dec 2005 $ 36.35

No, don't access the "Memberlist" function via your Admin CP.

Go to ../User Management, then by the field to type a username, you have the option to search for a member. If you put a * in the box, it will call up all members... then you can select one and it will display the details you are after.
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mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

i tried that but it still comes up saying user doesnt exist Confused

forumwise · Admin Joined: 28 Jul 2005 $ 78.78

Forum URL please...
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mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

www.proudfamilies.forumarena.com

mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

any help?

Mr Jepps Se · ForumWise Guru Joined: 07 Dec 2005 $ 36.35

Well I had no problem retrieving their user data/profile via your admin cp.

Are you sure you did it correctly?

First click here:

Then when the pop up window shows, put a star here:

Then select the user from the drop down list:

Then you will find the user's name ready-typed in the original field for you to just click here:

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mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

yes that is what i did. then when i click look up user it says

Sorry, but that user does not exist.

Mr Jepps Se · ForumWise Guru Joined: 07 Dec 2005 $ 36.35

What browser are you using and are you using a cloaking url?
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How To's, Faqs & Userguides

We know you need help, that's why you joined our support forum,
so please use descriptive titles in your threads. Thank you.

mummy1987 · Member Joined: 11 Mar 2008 $ 0.52

oh damn its ok. i use the opera web browser so i just tried it on the internet explorer and it works. thanks so much for that!

forumwise · Admin Joined: 28 Jul 2005 $ 78.78

Nice work Mr Jepps Se.
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